I. Information We Collect

We collect personal information from you primarily to provide you with efficient and customized service while using our services. This allows us to provide you with services and features that will most likely meet your needs, and to customize our service by making the user experience easier and faster.

We use this information only to analyse and monitor general traffic patterns (e.g. what pages are most/least popular), or to garner feedback/comments from our visitor and clients, and to perform routine system maintenance.

To order our services or use our free services, you will be required to submit an online order form. This form requires the provision of your contact information as well as other personal information (e.g. name, email address, telephone number, company name, etc.) and demographic information (e.g. title, business type, business function, zip code, etc.).

We automatically track certain information about you based upon your use of the Site. This information is used to do internal research on users' demographics, interests, and behavior. Collecting this information allows us to better understand and serve our users. This information may include the uniform resource locator (URL) that you just came from (irrespective of whether the location is on the Site or not), which URL you next go to, what browser you are using, and your Internet Protocol (IP) address.

In addition, we may use cookies on portions of the Site. We may offer certain features that are only available through the use of a cookie. Among other reasons for the use of cookies is that cookies allow you to enter your password less frequently during a session. Please see the section "Cookies" below for further discussion.

If you send us personal correspondence such as e-mails, letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you use a service provided by a company providing a service co-branded with Friendship Motel, Penang branding, that service may provide personal information about you and possibly the transaction back to Friendship Motel, Penang.

II. Our Use of Your Information

We use personally identifying information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

We may use your information to deliver personalize information, e.g. targeted to your interests. Examples of such information may include new services, promotions, and marketing materials. We may use your e-mail address, your mailing address, and/or phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site.

We use information we maintain about you together with your activities on the Site to resolve disputes, troubleshoot problems, and enforce the Terms of Service. At times we may look across multiple user identifiers to identify problems, resolve disputes, and/or to look for users with multiple user identifiers or aliases.

We may supplement the information that you provide us with information received from third parties.

III. Cookies

Friendship Motel, Penang uses a feature of your Internet Web browser called a cookie to assign a unique identification to your computer. Cookies are files that your Web browser places on your computers hard drive. These cookies are used to tell us whether you have visited Friendship Motel, Penang before and to help us determine if you came to from a particular Internet link.

This information is then used to improve the Site and our service. Friendship Motel, Penang does not use cookies to retrieve personal information from your computer unless you knowingly and willingly provide such information.

IV. Security

Friendship Motel, Penang uses industry standard security enhanced systems in order to prevent third party access to your User information. Although we employ efforts to maintain the privacy of your User Information, we cannot guarantee that your User information will not be intercepted by a third party's illegal efforts to intercept it.

We also have put in place privacy protection control systems designed to ensure that your personal data remain safe and private. Each and every Friendship Motel, Penang employee must abide by Friendship Motel, Penang's privacy and confidentiality policies. Only authorized Friendship Motel, Penang employees are permitted to have access to your personal information and such access is limited by need.

In addition, any company with which we contract to be our agent in conducting our business is required to adhere to confidentiality agreements to ensure that your information remains safe and secure. All Friendship Motel, Penang employees are required to acknowledge that they understand and will comply with this privacy policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

We strongly encourage our content, commerce and advertising partners to post clearly their own privacy policies and to have privacy control systems in place to protect your personal information. Be sure to review their privacy policies and contact them directly if you have any questions.

V. Changes to Policy

Friendship Motel, Penang reserves the right to change this policy at any time by notifying guests of the existence of a revised privacy policy.

Friendship Motel, Penang, 2006.